In this microlearning, you will review situations in which an apology is needed. Reflect on helpful guidance of what kind of language is best to include or avoid and navigate actionable steps to include in a great and effective apology.
How to navigate this course:
You will complete the lesson below, comprised of videos including slides with informative datapoints, accompanied by an Out & Equal Learning facilitator’s talking points. You will take a brief quiz at the end to apply your knowledge.
You can revisit this course at any time. We hope you enjoy.
